Loss Leader
pricingA product deliberately sold below cost to attract customers, with the expectation that they will purchase additional profitable items during the same visit or relationship.
Definition
Loss leader pricing is a strategic sacrifice: you lose money on one product to make more money on others. Supermarkets famously use this tactic by pricing milk or bread below cost, knowing that customers who come in for the deal will fill their carts with higher-margin items. Tech companies do the same by selling hardware at cost (printers, game consoles) and profiting from consumables (ink, games).
For a loss leader strategy to work, three conditions must be met. First, the loss leader must attract meaningful customer traffic. Second, those customers must purchase profitable items alongside or after the loss leader. Third, you must have the financial capacity to absorb the loss. If customers buy only the discounted item, you bleed cash without recovery.
Loss leaders are most effective in markets with high foot traffic, broad product catalogs, and strong impulse-buying behavior. They are risky for small businesses with limited product lines. The strategy can also trigger price wars if competitors respond with their own loss leaders, compressing margins across the entire market.
Example
An electronics store sells a popular game console at $350, taking a $50 loss per unit. Each console buyer purchases an average of 3 games ($60 each, $25 margin per game) and a controller ($70, $35 margin). The net position per customer is -$50 + $75 + $35 = $60 profit.
Related Terms
Penetration Pricing
pricingA market entry strategy where a product is priced significantly below competitors to rapidly gain market share, with the intention of raising prices once a customer base is established.
Markup
pricingThe percentage added to the cost of a product or service to determine its selling price. Markup is expressed as a percentage of cost, not of the final price.
Margin
pricingThe percentage of the selling price that represents profit. Unlike markup, margin is calculated as a percentage of revenue, not cost.
Conversion Rate
ecommerceThe percentage of visitors to a website or store who complete a desired action, most commonly making a purchase. It measures how effectively a business turns interest into revenue.
Put It Into Practice
Use these calculators to apply loss leader to your own numbers.
Discount Impact Calculator
See how much more volume you need to compensate for a price discount.
Open calculator →Profit Margin Calculator
Calculate gross, operating, and net profit margins.
Open calculator →Break-Even Calculator
Calculate your break-even point in units and revenue.
Open calculator →